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Initial Wellworks Setup on your PC

 

Installing Desktop Connectors

Click on the type of PC you are connecting from:

 

 

 

 

Installing Screwdrivers Pinter Support Software                                                                                  

Note: For Wellworks Manager Accounts on Windows only.  Macintosh printer support is provided in the Remote Desktop Connector 2.0 release.

Note: if you have installed Screwdrivers before, first take the following steps:

  • open your Windows Control Panel in Classic View (selected at top of Control Panel's left Sidebar)
  • look to see if there is an installation of Screwdrivers
  • if yes, and it is the "Client 3", then use the Control Panel's Add Remove Software application to remove the Screwdrivers.  If it is the "Client 4", there is no need to install Screwdrivers again, and you can end this process.
  • Close the Control Panel

Click on a link below to install the Screwdrivers printer software on your PC.

Windows drivers

Screwdrivers for Win32

Screwdrivers for Win64

 

 

Installing the Remote Desktop Connection 6.0                                                                                  

Note: For Wellworks Accounts on Windows only.  Macintosh users use the Remote Desktop Connector 2.0 release.

The Remote Desktop 6.0 connector require Windows XP Service Pack 3 or more recent versions of Windows.

Install Remote Desktop Connection 6.0

 

 

 

 

 

Macintosh Installation                                                                                                                                  

Follow the steps below...

  1. Retrieve the email sent to you by support@wellworks.com with your account information.  You will need this for steps 8,9 and 10.

  2. Go to http://www.microsoft.com/mac/products/remote-desktop/default.mspx,  and click Download to download the MAC RDC 2.0 to your system.

  3. When the download begins, your download manager will pop up. On some Macs the download manager doesn't automatically pop up. In these cases either click on your "finder" or hit command F and do a search for the download manager. When the download is complete, you will have an icon in the Downloads pop up called, "Remote Desktop Connection".

  4. Double click on the Remote Desktop Connection Icon within the download manager to open up a remote Desktop connection folder. You will see 4 items, the top center item is called, "Remote Desktop Connection". It resembles a monitor with a satellite dish behind it. You may then close the download manager as well as the Microsoft.com/mac.

  5. Click on the Remote Desktop Connection and drag it over to your desktop. Some clients prefer to drag it all the way over to their tool bar to keep it out of the way. Your choice.
    You may now close the Remote Desktop Connection folder. 

  6. Double Click on the Remote Desktop Connection Icon.  You will then need to enter the following information on the Remote Desktop login window.

  7. In Computer enter information provided by email

  8. In User Name enter information provided by email

  9. In Password enter information provided by email

  10. Before clicking Connect, you want to setup your RDC configuration settings.  On your Mac File menu, select Change settings and the RDC options window will open.

  11. Leave Domain Blank, click, "Add to Keychain"

  12. Go to the Display tab. Under Remote Desktop Size, click on the drop-down arrow and select a size. The most common monitor size is: 1024 X 768. Select this. If this screen size proves to be unsatisfactory for your monitor, you can always begin again with step six and when you get to step 11, experiment with a different screen size.

  13. While still on the Display tab, go down to the Colors drop down menu and select, "Thousands".

  14. Click the local resources tab. Under local devices click Printers.

  15. Return to the General Tab and hit, "save as." Erase the word, "Default", and name it, "Wellworks". Make the Where location the desktop. Later, you can always move it elsewhere if you prefer. Close the Remote Desktop Connection pop up.

  16. A new icon is now on your desktop, "Wellworks". It resembles a sheet of paper with an edge turned down and has the image of the Monitor with Satellite dish sticking out of it. Double click on this icon to access your Wellworks with the settings you have just edited (your username, password, screen size).


 

 

 

 

 

 

Windows Installation                                                                                                                                       

Connecting to the Wellworks server requires configuring the Windows Remote Desktop connection.  We use this method of connecting from your desktop across the internet because of its stringent security and excellent customer support capabilities.  We also will download some printer driver software on your computer that will support printing over the internet. 

Installation (time: approx 5 min) 

  1. Close or minimize other applications that are running
  2. Run the Wellworks Installation

Communiqué Only users can skip to next section (Connect to Wellworks ...). 

Manager customers continue to step #3...

  1. Open your Windows Control Panel
  2. Look for and open the Screwdrivers Client 4 application
  3. click the printers tab
  4. select your printer on the left and move it into the preferred printers list on the right
  5. Apply and close the Screwdrivers application
  6. Close the Control Panel

 

Connect to Wellworks for the first time and save your configuration (time: approx 5 min)

Note the following file links now exist on your PC's Desktop:

  • Wellworks Online
  • Wellworks Training Videos
  • Wellworks File Uploader

Right-click on the Wellworks Online icon on your desktop and left-click on EDIT.  The Remote Desktop Connection Window opens.

The Remote Desktop Connection application is a part of Microsoft Windows, and depending on which version of Windows you have installed on your PC, you may have different versions of the Remote Desktop Connection installed.  The key distinguishing feature from an older version and the newer versions is that one has a SAVE AS button only, while the other has a SAVE and a SAVE AS button.  Select which version you have from the screen shot below and then follow the appropriate steps.

  1. If you have been given a Computer name different than the one that exists already, modify the Computer box

  2. Enter the connection User Name you have been given

  3. Check the box "Allow me to save credentials"

  4. Click the Save button

  5. Click the Connect button

  6. You may now see a popup that warns about the Identity of the computer you are connecting to.  Check the box "Don't show this warning again ..." and then click YES.

  7. You should now be presented with a popup that asks you to enter your password.  Type the password you've been given

  8. Check the "Remember Password" box

  9. Click OK

  1. If you have been given a Computer name different than the one that exists already, modify the Computer box

  2. Enter the connection User Name you have been given

  3. Enter the Password you have been given

  4. Check the box "Save my password"

  5. Click the Save As button. you will be warned about overwriting an existing file, which is OK.

  6. Click the Connect button

  7. You may now see a popup that warns about the Identity of the computer you are connecting to.  Check the box "Don't show this warning again ..." and then click YES.
 

The Wellworks service will open.  Once it is open completely, a menu system appears and you want to exit the system:

  1. In Communiqué, click Exit Communiqué on the left under the Wellworks logo
  2. In Manager, click EXIT on the bottom of the left menu system

Depending on the speed of your Internet connection, the Wellworks window may immediately close or it might take 15 - 30 seconds to close.  If it doesn't close immediately, you can minimize it using the white tab sticking down from the center of the top of your screen (sometimes you have to move your mouse pointer up to the top middle of the screen border to see this tab).

The only reason we Exited out of Wellworks right away was to try logging in again!  The goal was to have the connection information stored permanently behind the desktop icon file so that you won't have to remember it at future login attempts.  (Note:  if you don't want permanently set automatic logins from your desktop icon, you can edit out the password repeating the steps under the pictures above.)

  1. Back on your PC desktop, click into the Wellworks icon again, to once again open Wellworks.  If we were successful with the steps above, the login proceeds with no interruption. 
  2. If the credentials have not been completely saved, a login password request will popup again. 

If help is needed to complete the configuration, contact Wellworks support.

 

 

 

 

 

 
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